GADITEK is in search of a battle-hardened AVP—who is capable of developing, scaling, and leading a rapidly growing global 24/7support team of platform support engineers — to crown on the throne of Platform Ops.
As AVP Platform Ops, you will develop, scale and lead a rapidly growing global 24/7 support team of highly functional, platform support engineers to ensure effective service is provided to customers with their hosting and application (WordPress, Magento, PHP) related queries/issues. This leadership position will lead initiatives to ensure success in achieving high customer satisfaction goals and will be responsible for sustainable and long term strategy of the support team.
GADITEK’s mission is to support its brands with the right talent so they can take us to new levels of excellence in existing and non-existing areas; and in the process, make them more valuable and relevant in the marketplace.
This role is essential for ensuring effective customer service, turning existing customers into raving fans and evangelists that will boost our efforts as we rapidly scale our customer base.
GADITEK is a new age company that is focused on just one thing: keeping you relevant in the market and in this age. We work hard. Harder than most other places of work, in the same hours. But we also purposefully find ways to allow our teams to enjoy work together. As a result, we’re among the top IT and technology companies in Pakistan.
Working with us, you will never have to worry about being left behind in the market or losing your market value. You will always remain market competitive, work on challenging new projects that will require you to put your existing body of knowledge and experience to create amazing solutions that you’re proud of and helps us go to new places.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required for this role.
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