GADITEK is hunting for a Customer Success Executive fluent in French or German to support and create value for our clients.
In this role you will be responsible for achieving world-class level client support, value-added usage, retention, and ensuring customer loyalty. We need someone resilient and capable of handling upset and aggrieved customer facing situation like a champ. You should have fluency in reading, writing, and speaking French or German with a good French or Neutral accent.
GADITEK’s mission is to support its brands with the right talent so they can take us to new levels of excellence in existing and non-existing areas; and in the process, make them more valuable and relevant in the marketplace.
This role is important for building relationships with our customers, increasing brand loyalty and lifetime value while reducing churn. Your efforts are critical to the success and growth of our product and service offerings and ensuring customer queries are addressed effectively and on time.
GADITEK is a new age company that is focused on just one thing: keeping you relevant in the market and in this age. We work hard. Harder than most other places of work, in the same hours. But we also purposefully find ways to allow our teams to enjoy work together. As a result, we’re among the top IT and technology companies in Pakistan.
Working with us, you will never have to worry about being left behind in the market or losing your market value. You will always remain market competitive, work on challenging new projects that will require you to put your existing body of knowledge and experience to create amazing solutions that you’re proud of and helps us go to new places.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required for this role.
Experience: Minimum 2 - 3 years.
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