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Program Manager - Strategic Operations

Company Overview:

At Gaditek, our talent is not just exceptional - it's world-class! Our unstoppable team of 800+ employees is the best and the brightest, driving innovation across 7 Global SaaS Brands in 6 hottest industries, including Cyber Security, Digital Media, Managed Cloud, Affiliate Marketing, E-Commerce, Web.3.0, and Venture Building as a Service.

Our team is made up of dreamers, doers, and all-around rockstars who are committed to making a difference. As a result, we’re among the best companies to work for, with a plethora of benefits and an amazing culture.

Overview of the role:

The Program Manager is responsible for the successful delivery of programs and projects through a disciplined IT project management process in close collaboration with business partners, team members and various other functions. This individual will assume end-to-end accountability for single or multiple concurrent projects and large programs consisting of multiple projects. The Program Manager will be a member of the Governance Team and will coordinate the work of project managers, create and maintain interlocking schedules for projects of a program, track program interdependencies, maintain and present status of the program, track and address risks/issues at the program level, among other duties. 

What you will be expected to perform:

Strategic Goal Orchestration:

  • Annual Goal Management: Take ownership of the Annual Goals documents, ensuring that the connection between tasks and organizational objectives remains intact. Conduct grooming sessions as needed to maintain the document's purpose and alignment.
  • Variance Management: Collaborate with Financial Business Partners (FBP), HR Business Partners (HRBP), and Project Managers to create a variance process against the Financial Model. Track financial goals and proactively alert key stakeholders during weekly meet-ups.
  • Mini Growth Engines: Visualize the organization as a collection of mini Growth engines within Product, Marketing, and Product Marketing. Collaborate closely with each to streamline processes, enhance planning, and drive growth.
  • Outcome-Oriented OKRs: Ensure that OKRs across the organization are focused on outcomes rather than task completion. Aim for a minimum of 70% outcome completion each quarter, progressively increasing over time.
  • Multi-Quarter Visibility: Maintain a multi-quarter view of organizational goals, coordinating capacity, capability, and funds with HRBPs, FBPs, and departmental heads to reduce the percentage of urgent issues requiring immediate attention.
  • Capacity Planning: Own and orchestrate a capacity planning workflow in collaboration with HRBPs, FBPs, and department managers to align with organizational goals.
  • Contractor Management: Maintain a pool of top-notch contractors, oversee negotiations, and manage the contractor management process.

Operational Efficiency:

  • Benchmark Speed: Measure and benchmark the speed, cost, and security risks of execution. -
  • Continuous Improvement: Identify opportunities for process improvements and workflow enhancements to achieve faster, cost-effective, and secure execution.

Process Oversight:

  • Documentation: Work with Project Management teams across departments to document workflows and ensure their health and efficiency.
  • Workflow Gates: Implement workflow gates, such as JIRA flows or Notion for Marketing, to automate and audit workflows.

People & Culture:

  • Efficiency Observation: Observe on-ground efficiency and harmony within and among teams. Engage relevant teams to drive improvements.
  • Visibility and Motivation: Provide teams with visibility of their task outcomes to motivate and foster healthy competition. Create leaderboards and celebrate wins.
  • Project Manager Deployment: Deploy self-driven subordinates within teams as Project Management leaders to free up capacity for strategic workflows.
  • Succession Planning: Assist HRBPs in succession planning and training programs based on on-ground observations.
  • Incentivization: Coordinate with HRBPs and FBPs to facilitate effective incentivization, such as spot bonuses, to maintain staff motivation and publicly reward desirable behaviors.

Cultural Stewardship:

  • Annual Goals Artifact: Maintain and arrange refresher sessions for the annual goals artifact to keep the organization aligned with its objectives and challenges.
  • Operational Efficiency Evangelist: Foster values and behaviors that promote operational efficiency through engaging programs and sessions, collaborating closely with relevant stakeholders.

Qualifications and Requirements:

  • Bachelor’s degree in Computer Science
  • Minimum 4-5 years’ experience in relevant industry
  • Minimum 2 years’ program management experience

You should be:

  • Strong reading and comprehension skills, written and verbal communication skills including Presentations

Dimensions and Supplementary Information:

  • Empathy and an ability to work across different cultures

What do we have to offer you?

Join Gaditek for an extraordinary work experience!

Fast-paced careers, competitive packages, comprehensive wellbeing programs, extensive medical coverage, continuous learning opportunities, generous perks, and an exceptional employee experience await you.

Embrace a fulfilling journey with us today!

Apply - Program Manager - Strategic Operations

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